Terms of Service

1. Who can use it

You must be 18 or older. If you use EZ Home Tour for a brokerage or other business, you're agreeing to these terms for yourself, and you confirm you're allowed to.

2. What you're buying

A one-time payment buys you a license to use EZ Home Tour. It isn't a subscription to us. The license is for one person: you can be signed in on up to two computers at once, and you can sign one out to use another.

We license the software to you; we don't sell it. EZ Home Tour LLC keeps all rights in the app, its looks, templates and designs, except the rights in your own content (see section 6).

3. The launch promise

If you buy EZ Home Tour at the launch price, through November 30, 2026, your license includes the photo editor when it's released, at no extra cost. You keep both the video editor and the photo editor for as long as you hold your license, even after they're sold separately.

The photo editor is still in development. What it does and when it's released can change, and we'll keep you posted by email.

4. What you need

EZ Home Tour runs on a Windows PC or a Mac. It does its work through your own Claude subscription (Pro or higher) from Anthropic, which you pay Anthropic for separately, and it builds editable drafts in CapCut.

Claude, CapCut and the other tools the app sets up belong to other companies and come with their own terms, prices and limits. We don't control them. If one of them changes in a way that affects EZ Home Tour, we'll work to update the app, but we can't promise every feature will keep working exactly as before.

5. Updates

We release updates that you install from inside the app. Updates can add, change or remove features. We plan to keep improving EZ Home Tour, but we can't promise to support it, or every version of Windows or macOS, forever.

6. Your content

Your footage, photos, music, listing details and the videos you make are yours. We don't claim any rights in them.

You're responsible for what you put in and what you publish. That means:

• You have the rights to the footage, photos and music you use, including permission to film the property and any people in it.
• Your listing details are accurate.
• What you publish follows your MLS's rules, your brokerage's policies, and advertising and fair housing laws.

EZ Home Tour uses AI, and AI can make mistakes: a wrong room label, a misspelled street, a cut in the wrong place. Watch every video before you publish it.

7. Fair use of your license

Please don't:

• Share your account with other people, or resell or give away your license.
• Copy, redistribute or resell the app or its installer.
• Get around sign-in, licensing or the two-computer limit, or reverse engineer the app to do so.
• Use EZ Home Tour to break the law or someone else's rights.

8. Payment

Prices are in U.S. dollars. Stripe processes payments and may sell EZ Home Tour on our behalf as the merchant of record, in which case Stripe's terms also apply to the payment, and Stripe handles applicable sales tax.

If a payment is refunded, reversed or charged back, the license it paid for ends and the app will stop unlocking for that purchase. For questions about a payment, email support@ezhometour.com.

9. Refunds

14-day money-back guarantee. If EZ Home Tour isn't right for you, email support@ezhometour.com from the email you bought with within 14 days of your purchase, and we'll give you a full refund. You don't need to give a reason.

• The refund goes back to the way you paid. Your bank may take a few business days to show it.
• When the refund goes through, your access ends: the app stops unlocking for that purchase, including the photo editor from the launch promise.
• It's one refund per customer. If you buy again after a refund, that purchase isn't refundable.
• After 14 days, purchases aren't refundable, except where the law requires otherwise.

Please ask us before disputing a charge with your bank. A refund is faster for you, and we're happy to help.

10. Ending your access

You can stop using EZ Home Tour at any time, and you can ask us to delete your account (see our Privacy Policy). We may suspend or end a license that breaks these terms, for example an account shared across many people. If we do, we'll tell you why by email.

11. No warranty

We work hard to make EZ Home Tour reliable, but it's provided "as is" and "as available". To the extent the law allows, we make no warranties beyond what's written in these terms, including any implied warranties of merchantability, fitness for a particular purpose or non-infringement. We don't promise the app will be error-free or that its results will suit every listing.

12. Limits on liability

To the extent the law allows, EZ Home Tour LLC won't be liable for indirect, incidental, special or consequential losses, such as lost sales, lost data or a missed listing deadline. Our total liability for any claim about EZ Home Tour is limited to the amount you paid for it. Some places don't allow these limits, so they may not all apply to you.

13. Missouri law

These terms are governed by the laws of the State of Missouri, without regard to its conflict-of-law rules. Any dispute will be handled in the state or federal courts located in Missouri, unless the law where you live says otherwise. Before going to court, please email us first; most problems can be sorted out quickly.

14. Changes

If we change these terms, we'll post the new version here with a new effective date, and email you if the change is significant. Changes never take away the launch promise in section 3 or the refund terms in section 9 from people who already bought.

15. Contact us

EZ Home Tour LLC, Missouri. Email support@ezhometour.com.